Support
Help when help is needed
Technology can be challenging. At SwipeWiser we pride ourselves in providing assistance for problems big and small. We take the time to listen and understand your needs, then work with you, at your own pace, to answer all your questions and resolve your issues.
US-based support tream
Our team is based in the US and provides support via phone, text, email and video conference.
Scheduling
Issues can be very frustrating. We will work on your schedule to resolve your issues.
Where can we help?
From the novice to an intermediate user, support needs can vary greatly. Here are some examples where we can help.
How to
You have a question, we answer it.
Security
Setup security options for a device or specific App.
Backup
Setting up and restoring backups.
Accessibility
Configure the accessibility options to accommodate specific needs.
Device setup
Set up a new device or adjust the configuration of an existing device.
App download and setup
Download and configure Apps.
Typical issues & questions
Issues and questions come in all forms, here are a few recent examples.
How do I setup iCloud backups?
I keep forgetting passwords. Is there anything to help?
How do I set up Touch ID?
What is Medical ID?
I am not receiving messages.
I receive too many notifications, how do I turn some of them of?
I can’t load any web pages in Safari.
What model of iPad should I get?
What is the Control center?